Fees & FAQs
Clear information before you begin.
Practical information about sessions, fees, insurance and making an initial enquiry.
Common questions
If your question is not covered, you can keep an initial message brief and ask Annie directly.
Where are sessions held?
Annie currently offers online and telephone sessions to adults across the UK.
How much does a session cost?
Self-funding sessions are £120 for 50 minutes. At least 24 hours’ notice is required to cancel or rearrange an appointment.
Can I use private medical insurance?
Annie works with Bupa, AXA Health and WPA. Please check the terms of your own policy and ask about insurer arrangements when you enquire.
What happens after I enquire?
Annie aims to respond within 48 hours with current availability and the next suitable step. If working together appears appropriate, an assessment can be arranged.
Is this an emergency service?
No. If someone's life is at risk, call 999 or go to A&E. For urgent mental health help in England, call NHS 111 and select the mental health option.
See the NHS urgent mental-health guidance.
Privacy & accessibility
A small digital footprint.
Please avoid detailed medical histories, identification documents or highly sensitive personal information in an initial enquiry. The contact form will collect only the details Annie needs to respond.
The site supports keyboard navigation, visible focus states, reduced-motion preferences and responsive text. Full privacy information will explain how enquiries are handled before the site is made public.
A considered first step
Send a message or request a call back.
You do not need to have everything worked out before getting in touch. Choose the contact option that feels easiest; Annie aims to respond within 48 hours.
Please keep an initial message brief and avoid detailed medical or highly sensitive information.
Choose how to contact AnnieSend a message or request a call back.
Discuss what you needAnnie will explain availability and the next suitable step.
Decide togetherIf the fit seems right, an assessment can be arranged.